Situation 1

You have recorded payment received for the Sales Invoice but you have not created the Receipt for the payment.

If you are in this situation, kindly follow these steps;


  1. Identify the payment transaction from the bank Account Transaction page.
  2. Delete the transaction.
  3. Your sales invoice will be restored to the previous amount before the payment transaction was recorded.


Situation 2

You have recorded payment received for the Sales Invoice and you have created the Receipt for the payment.

If you are in this situation, kindly follow these steps;

  1. Go to the Sales Invoice involved.
  2. Click View Receipt.
  3. At the Receipt page, click at Option to view its dropdown menu.
  4. Click Delete Transaction. This will restore the Sales Invoice value before the payment transaction was recorded.